Items must be returned in NEW & UNUSED CONDITION. The condition must be the same as it was when delivered to you from the warehouse. DAMAGE DUE TO SHIPPING, OR MANUFACTURING DEFECTS, MUST BE REPORTED WITHIN 3 BUSINESS DAYS OF RECEIVING THE PRODUCT TO QUALIFY FOR REPLACEMENT OR A REFUND. Refunds will be granted for items returned within 30 days from when the item was received, the refund will be credited in the same form as the original payment type. The original shipping and handling charges are not refundable unless item was proven defective. Please mail your package in a prepaid, insured, traceable method to the address below. If you have an exchange, additional shipping or handling charges may be incurred. Returns, errors in purchasing and refused shipments are subject to an additional 20% restocking fee depending on the size and value of the product. Please contact us if you have any questions regarding our return policy.
FREIGHT ORDERS POLICY: If you order a larger item that needs to be shipped via a freight service it is YOUR RESPONSIBILITY to have a correct contact number in your order so that we may get in touch with you to deliver your item. ALL freight orders need to be signed for and appointments setup for delivery. If we can't contact you within 48 hours of the item arriving to your local terminal the item will be returned to us and charged a 20% restocking fee as well as the return freight shipping cost back to our warehouse. HAT RETURN POLICY: If you mistakenly ordered the wrong size hat or discovered post-order that you would prefer another size please contact us and we will provide return address to send the hat back to. Customer are responsible for the cost of return shipping as well as the shipping to you of the correct size. ALL RETURNS of hats will be charged a 20% restocking fee.
Shipping & Delivery:
At this time, Give5ToCancer ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. For Domestic orders please allow a full 7-10 business days for items to arrive. Additionally, Give5ToCancer ships merchandise to Canada and Mexico, and all other international locations. Customer must please allow appropriate amount of time 2-3 weeks for items to arrive to international addresses.
Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details. Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. Give5ToCancer is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.